IPSEA (Independent Parental Special Education Advice)

Helplines Monday to Friday - times on website

IPSEA is a registered charity (number 327691) offering free, independent, legally based information, advice and support to help families get the right education for children and young people with all kinds of special educational needs and/or disability.   We cover the whole of England (the law is different in Wales, Scotland and Northern Ireland).  

Our website has hundreds of free and downloadable resources.  You can access these resources via our Home page. We have model lettersfrequently asked questions, a jargon buster and lots more.

The following free services are delivered by IPSEA's trained volunteers:  

INFORMATION SERVICE: By completing our online Information Service form, you will get a quick response clarifying your legal position, signposting you to help.

ADVICE LINE: This provides next step advice on: problems with schools, requesting statutory assessment, statements and Education, Health and Care Plans, annual reviews, disability discrimination and exclusion. Please click here for IPSEA's Advice Line number and opening times - plus details on how to book an appointment for getting one of our advisers to call you.

TRIBUNAL HELPLINE: Gives next step advice on SEN appeals and disability discrimination claims to the Special Educational Needs and Disability Tribunal. When you call we will also assess whether you need casework support. Please click here for IPSEA's Tribunal Helpline number and opening times plus details on how to book an appointment for getting one of our advisers to call you back.

TRIBUNAL SUPPORT: Our Tribunal Casework Volunteers provide free individual support to families appealing to the Special Educational Needs and Disability Tribunal. This unique service can only be accessed by calling the Tribunal Helpline. If our assessment is that you need this support, it will be provided throughout the Tribunal process - including representation at a hearing if needed. Our casework volunteers  work with parents to empower them to obtain the best possible result from their appeal.

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Click here to join our mailing list so that we can send you relevant updates and information.

IPSEA training

IPSEA provides a wide range of SEN training for Parents, School Staff, Parent Forums, Support Groups, Local Authority SEN teams, Parent Partnership Schemes, School Governors and other groups / organisations. Click here for details.

Volunteering with IPSEA

If you are interested in completing our rigorous and free training to provide voluntary advice and support based on the law, you can read more here. 





Who to contact

Advice Line 0800 018 4016
Tribunal Helpline 0845 602 9579
Head Office (Admin only) 01799 582030

Where to go

IPSEA (Independent Parental Special Education Advice)
Hunters Court
Debden Road
Saffron Walden
CB11 4AA

Head Office - admin enquiries only

When is it on?

Date & Time Information
Helplines Monday to Friday - times on website
Time of day
Session Information
Advice Line and Tribunal Helpline operated by trained volunteers from home. Information Service via website offers general information by email on the law and your rights.

Other details

Referral required?

Local Offer

Local Offer Description

IPSEA provide free independent legally based advice across the whole of England via our website, our advice lines, information service and tribunal support service.

Contact Name
Linda Fletcher
Contact Telephone
0800 0184016 (Advice Line) 0845 6029579 (Tribunal Helpline)
Contact Email

Last updated on: 11/04/2016

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Address: Hunters Court  Debden Road  Saffron Walden  Essex

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